Title: master page - request for support  
Owner: Former user
Creator: Former user Dec 23, 2016
Last Changed by: Kel Hill Sept 30, 2022
Tiny Link: (useful for email) https://b4checkin.atlassian.net/wiki/x/nICNB
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b4 Support Library (150)
    Page: Add a Rate Plan to Expedia 
    Page: Add a Room Type to Expedia
    Page: admin site - select a property
    Page: admin site - text editor, icons & symbols
    Page: Agilysys Visual One - interfaces
    Page: Agilysys Visual One Activities & chameleon™
    Page: Agilysys Visual One Manager - Administrator Guide
    Page: AVS (address verification system) settings
    Page: b4arrival (online check-in) for Agilysys Visual One
    Page: b4arrival FEATURES for Agilysys Visual One
    Page: b4arrival Online Check-In IMPLEMENTATION
    Home page: b4checkin Support Library
    Page: b4clean - housekeeping reports on-the-go - Agilysys Visual One
    Page: b4clean FEATURES for Agilysys Visual One
    Page: b4clean REPORTS On-the-Go for Agilysys Visual One
    Page: b4feedback - satisfaction surveys
    Page: b4feedback .CSV Format for Uploading Invitation Lists
    Page: b4feedback IMPLEMENTATION Decisions & Data Checklist
    Page: b4feedback IMPLEMENTATION Setup
    Page: b4feedback SURVEY RESPONSE Setup
    Page: b4fun activities - Agilysys Visual One
    Page: b4GDS - Pegasus channel management interface
    Page: b4golf - tee time bookings - Agilysys Visual One
    Page: b4golf IMPLEMENTATION Setup for Visual One
    Page: b4mailer - email suite
    Page: b4mailer FEATURES for Agilysys rGuestStay
    Page: b4mailer FEATURES for Agilysys Visual One
    Page: b4receipts - speedy check-out - Agilysys Visual One
    Page: b4spa - appointments - Agilysys Visual One
    Page: b4spa IMPLEMENTATION Setup for Agilysys Visual One (WIP)
    Page: b4ubet - casino gaming offers - IGT
    Page: b4ubet IMPLEMENTATION Setup for Agilysys Visual One
    Page: Booking Widgets & GettaRoom (aka chameleon)
    Page: chameleon™ FEATURES for Agilysys rGuestStay
    Page: chameleon™ FEATURES for Opera by Oracle
    Page: chameleon™ FEATURES for Visual One
    Page: chameleon™ IMPLEMENTATION Checklist for Visual One
    Page: chameleon™ IMPLEMENTATION Property Specs for Visual One
    Page: Changes to email text, photos or terms & conditions
    Page: Countries, States & Provinces & chameleon™
    Page: Credit Cards & chameleon™
    Page: Currencies & chameleon™
    Page: Custom Field Labels (WIP)
    Page: Direct BOOKING LINKS for Visual One
    Page: eCommerce merchant ID (MID)
    Page: emails - allowing b4 to send from your addresses
    Page: emails - sent log in admin site
    Page: EMAILS by b4checkin
    Page: Expedia interface - Agilysys Visual One
    Page: Expedia Interface FEATURES for Agilysys Visual One
    Page: FAQ - booker gets error after entering credit card
    Page: FAQ - booking ID missing from chameleon™
    Page: FAQ - bookings are missing credit card details & payment method is CASH
    Page: FAQ - bookings error and reservations go into Visual One as "LOST"
    Page: FAQ - cancellations from Expedia are failing
    Page: FAQ - cannot find booking ID's
    Page: FAQ - cannot find my booking ID when building a rate landing page
    Page: FAQ - cannot locate the OTA Monitor
    Page: FAQ - chameleon™ loads a blank white screen
    Page: FAQ - children or other occupant count is going into the wrong field or is not appearing on emails
    Page: FAQ - confirmation emails sending in a pdf
    Page: FAQ - created message does not display
    Page: FAQ - credit card is not authorizing in our online bookings
    Page: FAQ - deposit not refunding when booking is cancelled online
    Page: FAQ - emails are not sending
    Page: FAQ - error says booking ID is expired
    Page: FAQ - extra person charges are missing
    Page: FAQ - guest profiles overwritten by new reservations
    Page: FAQ - guest type, origin code or market channel are missing
    Page: FAQ - loading chameleon™ gives 500 error
    Page: FAQ - loading rate landing page gives 400 error
    Page: FAQ - no bookings are logging in the OTA Monitor
    Page: FAQ - no message appears when rooms are unavailable
    Page: FAQ - no room numbers assigned on bookings
    Page: FAQ - package components are charging daily instead of one time only
    Page: FAQ - package, promo code or special rate is missing from chameleon™
    Page: FAQ - prices are wrong on chameleon™
    Page: FAQ - rate plan description is missing on chameleon™
    Page: FAQ - rate plan is missing from chameleon™
    Page: FAQ - rate plans are incorrect or missing on Expedia
    Page: FAQ - rates go into Visual One incorrectly but look correct on chameleon™
    Page: FAQ - rates on emails are wrong
    Page: FAQ - reservations from Expedia are failing 
    Page: FAQ - restrictions are not working
    Page: FAQ - restrictions missing from an interfaced GDS or OTA
    Page: FAQ - return guests cannot log into chameleon™
    Page: FAQ - room type missing from chameleon™
    Page: FAQ - room types are missing or incorrect on Expedia
    Page: FAQ - room types are overselling in chameleon™
    Page: FAQ - taxes are wrong on chameleon™
    Page: FAQ - want to offer corporate rates and promotional rates
    Page: FAQ - we want to let bookers log into a group
    Page: FAQ - we want to limit the availability of a tariff or package
    Page: FAQ - zero rates show on a group when no rates should display
    Page: GDS Settings & chameleon™
    Page: GettaRoom - Agilysys rGuestStay
    Page: GettaRoom - Agilysys Visual One
    Page: GettaRoom - general & stand-alone
    Page: GettaRoom - OPERA by Oracle
    Page: GettaRoom - payment gateway for deposits
    Page: GettaRoom - photo dimensions
    Page: GettaRoom for OPERA by Oracle - Password Reset
    Page: GettaRoom for OPERA by Oracle - Where to locate "Guest Secret Question"
    Page: GettaRoom tracking code
    Page: hosted PCI - retrieval of tokenized credit cards
    Page: INTERFACES by b4checkin Cheat Sheet
    Page: Languages & chameleon™
    Page: Messages
    Page: Messages Enhanced - Images, Social Media, Maps, Videos
    Page: payment gateways
    Page: PROPERTY SETTINGS in chameleon™ for Visual One
    Page: Rainmaker interface - Agilysys Visual One
    Page: RATE LANDING PAGES in chameleon™ for Visual One
    Page: Required Fields & chameleon™
    Page: Reservation EMAIL DESIGN Templates
    Page: Reservation EMAIL SENDING Tool for Visual One
    Page: SiteMinder interface - Agilysys Visual One
    Page: Siteminder Interface FEATURES for Agilysys Visual One
    Page: Siteminder Interface IMPLEMENTATION for Agilysys Visual One
    Page: Siteminder Post-Launch Cheat Sheet
    Page: Siteminder Setup
    Page: SSL certificate - replacing & binding
    Page: support for customers of Agilysys
    Page: support services
    Page: TransForm - Agilysys LMS - refunds
    Page: TransForm - best practices - guide to chargebacks
    Page: TransForm - implementation workflow 5 - text & copy - mailer templates
    Page: TransForm - infor HMS - error notifications explained
    Page: TransForm - mailer - lock down your payment page URL
    Page: TransForm - mailer - payment requests & links
    Page: TransForm - mailer - payment requests for multiple bookings
    Page: TransForm - OPERA - error notifications explained
    Page: TransForm - OPERA - Kiosk - get a quote - IHG only
    Page: TransForm - OPERA - Kiosk - get a quote - independents only
    Page: TransForm - OPERA - refunding deposits within Opera
    Page: TransForm - reports
    Page: TransForm - text & copy - customize & modify messages
    Page: TransForm - transaction categories
    Page: TransForm - transaction categories (Infor HMS)
    Page: User Experience (UX) & chameleon™ - Page Layout & Design Options
    Page: Visual One CONNECTIVITY - The Agilysys OTA Monitor
    Page: Visual One CONNECTIVITY - The b4checkin API (Application Programming Interface)
    Page: Visual One DEPOSITS & chameleon™
    Page: Visual One GROUPS & chameleon™
    Page: Visual One INVENTORY ITEMS & chameleon™ Options & Preferences (WIP)
    Page: Visual One PACKAGES & chameleon™
    Page: Visual One PROFILE MERGE & chameleon™
    Page: Visual One ROOM TYPES & chameleon™
    Page: Visual One TARIFFS & chameleon™ Rate Plans
    Page: Visual One WEB SETTINGS & chameleon™
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  • Only Kel Hill can edit this page. (set by Kel Hill at Jan 04, 2018 12:42)