chameleon™ FEATURES for Visual One

Featured Functionality

  • Online room reservations
  • Interfaced to Agilysys Visual One
  • Choose from three distinct User Experiences (UX) featuring different page lay-outs
    • only one User Experience can be active at a time
  • Reservations for new and returning guests
    • new guests are those who have not booked on chameleon™ previously
    • returning guests are those who have booked on chameleon™ previously
  • Changing and Cancelling reservations online, or disabling of either
  • Taxes pulled from Visual One
  • Visual One Buildings accommodated; all rooms can be offered, or selected rooms can be offered
  • Tariff reservations. Functionality includes:
    • Tariff Yielding. Supported Restrictions include:
      • Closed
      • Closed to Arrival
      • Closed to Departure
      • Minimum Nights Stay
      • Maximum Nights Stay
      • Override package yield (if tariff is attached) flag
    • Tariff extra person charges.
  • Package reservations. Functionality includes:
    • Package Yielding. Supported Restrictions include:
      • Closed
      • Closed to Arrival
      • Closed to Departure
      • Minimum Nights Stay
      • Maximum Nights Stay
    • Packages with a Tariff attached. 
    • Seasonal package extra person charges
    • Seasonal components
    • Per person surcharges
  • Daily Info Restrictions. Supported Restrictions include:
    • Closed to Arrival
    • Closed to Departure
    • No Sell Through
    • Minimum Nights Stay
    • Minimum Nights Stay Through (note: this is not based on arrival date)
    • Oversell
  • Group reservations. Functionality includes:
    • Group cut-off dates
    • Group free sell functionality
    • Pick-up online functionality
    • Omitting specific Room Types
    • Tax exemptions per Booking ID
    • Suppressed Rates on groups
    • Omitting credit card requirement when suppressed group rate flag is selected
    • Gathering all Room Types across numerous Room Group into a single tab for individual groups
    • Defaulting to a tab for an individual group
    • Custom Terms & Conditions per Booking ID
    • Group soft pick-up 
  • Room Type functionality includes:
    • Tax exemption by building type
    • Customized grouping of Room Types into Room Groups; required for properties with more than 15 Room Types
    • Maximum of three room images per Room Type
    • Suite Logic: room numbers making up the Suite are removed from inventory
    • Accessible Rooms: marks the Guest Preference in Visual One
    • Withholding availability by Room Type from the engine only
    • Overselling Room Type functionality
    • Run of House (ROH): non-bedded Room Types for Group Booking IDs only
  • Five occupant groups, as set up in Visual One
    • Adults, children, youth, other 1, other 2
  • Mobile responsive
  • Customization of required guest information fields
  • Customization of page header links
  • Hiding of unavailable Rate Plans in User Experience #2
  • Not requiring credit card details, property wide
  • Display Resort Fee separately from general taxes
  • Notification of failed reservations to designated email address(es)
  • Confirmation, change, cancellation emails automatically sent to all guests who have booked online
    • styling of a common email template for confirmation, change, cancellation
    • custom Terms & Conditions per date, Room Type, Tariff, Package or Booking ID
    • dynamic room images: image on the email can match the engine (only 1 of 3 images per room type can be included on the emails).
    • inclusion of deposit taken and remaining balance if payment gateway is enabled
  • Transfer of credit card information to Visual One
    • compatible with Freedom Pay (rGuestPay), Shift4, Elavon Fusebox
  • Choose to automatically charge a deposit if payment gateway is enabled
    • deposits can be taken by Tariff, Package, Booking ID, date range and Room Type
  • Styling of the booking engine based on the property website
  • Custom Message banners based on Room Type, Rate Type or date range
  • Access to the b4checkin Admin Site to manage selected configurations 
  • Two free hours training on the Admin Site
  • Google Analytics tracking code on the booking engine
    • code must be provided by the property web team; b4checkin places the code in the engine
  • Ability to create direct booking links by Tariff or Booking ID to eliminate need to type in promo code
  • Group Convener page for all groups with a valid Group Contact password
  • Branded URL available as add-on
  • Social media login shortcuts to bypass creating a username and password
  • Multi-lingual functionality
    • current languages available: English, French, Spanish
  • Link to currency converter
  • Sale of billable Options can transfer to the Comments field or be linked to Inventory items
  • Sale of uncharged Preferences can transfer to the Comments field or be linked to Inventory items


Unavailable


  • b4spa appointments within the room booking process
  • Automatically limiting the number of rooms sold to a particular Rate Type
  • Items not used in the OTA Monitor: 
    • Floor Limits
    • Code Routing
    • Per Person Surcharges
    • Group Routing
    • Hotel Codes
    • Rate Plans by Room Type
    • The “description” field on Rate Plans
  • b4golf tee time booking within the room booking process
  • Activity bookings as a stand-alone booking platform
  • Group importer
  • COMP logic
  • Booking more than one room at a time
  • Reserving a specific room number
  • Assigning a room number to a reservation (unless utilized through suite logic)
  • Placing more than one guests' information on a single reservation
  • Refunds for online cancellations
  • Charging a cancellation fee
  • Tax exemption based on segment code
  • Omitting the requirement of credit cards per Tariff, Package or Booking ID
  • Non-bedded room types (unless ROH is used under a Group Booking ID
  • Selling Room Types from two PMS instances (separate Visual One databases) on one booking engine
  • Displaying specific Visual One restrictions in calendar legends
  • Email related items: 
    • Marketing emails (e-blasts, promotions, etc)
    • Ability for a property to modify the email templates
    • Emails by date range (all templates)
    • Emails by Rate Type (all templates)
  • Restrictions not available:
    • Close Tariff based upon occupancy
    • Maximum to sell; closing a Tariff for a specified date range if the total number of rooms already booked for this Tariff meets or exceeds a specified limit



Rate Landing Pages


  • Interfaced to Agilysys Visual One
  • Enables creation of custom booking or promo pages
  • Create, copy, edit, deactivate and delete rate landing pages to promote special rates or special offers to a target audience
  • Custom URL for each rate landing page
  • Standard email template can be created with the URL auto-populated to provide to convenor
  • Include or exclude Book Now button populated with Booking ID on each rate landing page
  • Option to display group's Room Types on the landing page, pulled from Visual One
    • if the Room Type is unavailable, displays sold out message. Message is the same for all Room Types and is custom per landing page
  • Display rates on the landing page, pulled from Visual One
    • if the rate varies over the dates, prices appear as a range of the lowest and highest room rates; example: $120 - $150
    • if the rate is static through the dates, a single price appears
  • Option to upload a custom logo per page
  • Option to upload a custom banner image per page
  • Display the group dates on the landing page, pulled from the group in Visual One
  • Display of the cut-off date, pulled from Visual One
  • Display a standard cut-off message when page is accessed after the cut-off has passed
  • Option to include customized bullet points
  • Option to include a calendar of events for groups, input during landing page creation, including:
    • event start date & time
    • event end date & time
    • location of event
    • description of event
  • Five text box fields including:
    • opening text
    • fine print
    • closing text
    • terms text
    • short terms text
  • Each text field can be styled using the text editor, including option to change fonts, and to add links, images, maps, videos


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