This feature is available only when TransForm is interfaced to your property management system.

Included below …

How do you turn it on?

Single payments can cover multiple bookings within any Transaction Category where the PMS VALIDATION AND POSTING TYPE is “Reservations”. To make make this feature available, you need to turn on the feature within the Transaction Category’s configuration.

Create a Transaction Category using “Reservations” as your PMS VALIDATION AND POSTING TYPE, or edit an existing Transaction Category that already uses “Reservations” as its PMS VALIDATION AND POSTING TYPE.

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Once you have selected one of these four TRANSACTION TYPES, you will see a new optional checkbox called “allow multiple reservations per submission”. Turning this on will enable your team to create single payment requests via the mailer for this Transaction Category that cover more than one selected reservation.

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How to add a Multiple Booking Starter Template

You can now create two versions of your starter template for each Transaction Category - one for single bookings request and one for multiple booking requests.

New radio buttons appear just above the text box to switch between the creation of your single booking template and your multiple booking template. Those radio buttons only appear after you have selected a transaction CATEGORY in which multiple bookings is enabled.

What does the payer see?

If you make your branded payment page available publicly through your website, when a payer selects a Transaction Category that has multiple bookings enabled, they will see a button called “+ another reservation” on the payment page that allows them to add multiple existing bookings as desired.

When multiple bookings are enabled, the payer will also see a new button at the top of the page called “Remove from Payment”, which lets them remove any booking they have selected from the current payment if necessary.

Carousel controls also appear at the top of the page to enable the payer to cycle through all selected reservations.

Once the payer is satisfied that all the reservations they wish to pay for are present, they proceed to the card input page, where a summary of the bookings is also displayed, enabling a final inspection.

Selecting the pencil icon takes the payer back to the detail page for any selected booking if they wish to edit or remove one of them, or to add others.

After the payer enters their card details, the confirmation page also includes the table of bookings they have paid for.

Our normal receipt is also sent, showing the full amount paid. There is only one receipt since it is only one payment distributed among multiple bookings.

Processing of the payment can take a longer since the system must post the payment to multiple bookings.

What do you see?

Once the payment is successful you will receive your internal copy of the receipt showing the full amount of the payment, as well as payment notification emails for each of the bookings. In addition to showing the payment for one of the bookings in each notification, these payment notifications also contain a notation of the grand total amount that was processed to cover all of the bookings. You still receive one notification for each of the reservations covered.

In Reports, you will see each booking listed separately just as if they had been paid individually, but they will all show the same Order #, as shown below.

If you open the Details for any one of the bookings, you will see the full list of all the bookings paid for in the single payment submission, as identified by that Order #.

How do you create a payment request from the Mailer with multiple bookings pre-selected?

Selecting what you want to create now displays as four steps:

Once you have selected MULTIPLE bookings, you are provided a new booking selection table that enables you to create a list of the bookings you wish to include in your payment request.


Add each of your multiple bookings by entering a confirmation number and selecting the “Search” icon to pull up each booking from your PMS.

Add a new line to the table using the green '+' icon or remove unneeded lines using the red 'x' icon.

A new toggle button appears at the bottom of all columns in the table whose view and edit permissions you are able to control. These toggles let you either lock a field so that it displays but cannot be edited by the payer (“LOCKED”), lets you hide the field so that it does not even appear on the payment page (“HIDDEN”), or you can leave the field both visible and editable (“EDITABLE”) . To change the permission, just click on the button to cycle the field to the permission you desire.

In the Settings section there are two new fields: “payer Can Remove Bookings” and “Payee Can Add Bookings”, so you can control if the “Add another” button appears, enabling the Payee to add more existing bookings to the payment, and if you want to allow the Payee to remove selected bookings from the payment request or not.

Note: If you hide any of the fields, you will not be able to select “Payee Can Add Bookings”. Currently, all fields must be in a visible state in order to let your payee add more bookings.

In the email body section, rather than individual buttons to insert a single booking's details, you will now have a button called “Reservation List” that lets you insert the full list of bookings related to the payment you are requesting.

How is the request recorded?

Once your payment is sent, each payment request still shows up separately in the payment request table in Admin.

When you select Edit using the pencil icon, you are taken to the request’s detail page with all the bookings listed. Opening any of the bookings in the group takes you to the same details page layout that now also includes the full list of bookings you included in your payment request.