Visual One TARIFFS & chameleon™ Rate Plans
Included Below
About Visual One Tariffs
- A tariff code represents a rate that can be advertised to the public or made accessible only to certain bookers. This is controlled from the b4checkin Admin Site.
A tariff code cannot contain spaces or these special characters:
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- A tariff code must be selected as "available on web" in the web settings of Visual One in order to be sold on chameleon™. In Visual One go to: Manager Sub-Systems → Options → Web Settings → Room Rates
- All tariffs must be mapped in the Visual One OTA Monitor in order to be sold on chameleon™. See section on the OTA Monitor below.
- Tariff codes cannot match any existing package codes in Visual One.
- Tariff Restrictions Hierarchy
- All restrictions can be set on the daily restrictions or quick tariff restrictions/yielding.
- chameleon™ always looks to the daily restrictions first.
- Tariff restrictions are only used if the daily restrictions permit the reservation.
- If a tariff is associated with a package, and the “Ovr Pkg Restrictions” flag is set on the tariff, chameleon™ will look at the attached tariff's yield restrictions instead of any restrictions set on the package yield.
- All restrictions can be set on the daily restrictions or quick tariff restrictions/yielding.
- The following daily info restrictions will be respected:
- Closed to Arrival
- Closed to Departure
- No Sell Through
- Minimum Nights Stay
- Minimum Nights Stay Through (note: this is not based on arrival date)
- Oversell
- Closed to Arrival
- The following tariff restrictions will be respected:
- Closed
- Closed to Arrival
- Closed to Departure
- Minimum Nights Stay
- Maximum Nights Stay
- Override package yield (if tariff is attached) flag
- chameleon™ does not interpret availability specific to a tariff; availability is always pulled from general inventory for tariffs.
- Extra person charges for tariffs are set in the "Per Person Increments" section within Visual One.
Mapping a Tariff in the Visual One OTA Monitor
All tariffs that you wish to sell through chameleon™ must be mapped in the OTA Monitor.
Below are the OTA Monitor requirements for chameleon™. Note: It is also possible that Agilysys may require other items to be set up in the OTA Monitor for other PMS related purposes.
To map a tariff in the OTA Monitor, the following is required:
- All tariffs to be booked by chameleon™ must be mapped in the Agilysys OTA Monitor, including those tariffs that may be associated with booking IDs.
- The "rate plan" field must match the tariff code exactly. This field is case sensitive.
- The tariff must be selected in the tariff drop-down menu.
- "Use Custom Market Segments" check box must be selected, and the appropriate codes need to be associated.
Adding a Tariff to chameleon™
The following items must be accomplished within Visual One prior to accessing the chameleon admin:
- The tariff must be built in Visual One along with rates associated.
- See specifications on how the tariff must be built in the above section labeled Visual One TARIFFS & chameleon™ Rate Plans.
- See specifications on how the tariff must be built in the above section labeled Visual One TARIFFS & chameleon™ Rate Plans.
- The tariff must be enabled as available on web in the "Room Rates" screen of the web settings.
- A screenshot of the web settings screen is included in the above section labeled Visual One TARIFFS & chameleon™ Rate Plans.
- A screenshot of the web settings screen is included in the above section labeled Visual One TARIFFS & chameleon™ Rate Plans.
- The tariff must be mapped in the OTA Monitor with the associated segment and origin codes.
- Requirements for OTA Monitor mapping is included in the above section labeled Visual One TARIFFS & chameleon™ Rate Plans.
Once the above items are accomplished within Visual One, the property must now build the tariff in the chameleon admin:
- Select "Rate Plans" then "Manage Rate Plans".
- Select "+ Add a Rate Plan".
- Select the "Rate Plan Type" as tariff from the drop-down.
- Active: will allow it to be bookable online.
- Is this default for property: this will default the guest to this tariff when they land on the booking engine.
- Sort Order: relates to how this tariff will be sorted on the drop-down menu and special offers page (if enabled).
- Rate Plan Code: the tariff code as created in Visual One.
- Hours to Cancel and Change: the point where a guest not allowed to change or cancel online, in hours.
- Note: the hours to cancel and change field must be set and should be set to 0 hours for all GDS rate plans (setting no value is not acceptable). The property will set a cancellation period in their GDS extranet which will be respected by that GDS provider. If the change or cancellation request then hits the b4checkin interface, it will need to be accepted (hence why 0 hours must be set). If this is set to a larger value, the reservation will fail.
- Note: the hours to cancel and change field must be set and should be set to 0 hours for all GDS rate plans (setting no value is not acceptable). The property will set a cancellation period in their GDS extranet which will be respected by that GDS provider. If the change or cancellation request then hits the b4checkin interface, it will need to be accepted (hence why 0 hours must be set). If this is set to a larger value, the reservation will fail.
- Show in Drop Down Menu: if the tariff is accessible to the public and the property wishes to display it via the booking engine drop-down menu, this item should be selected.
- Is Used for Min Prices: the "prices from" functionality will appear on the booking engine, giving the guest an idea of the price of this tariff.
- Room Type ID for Min Prices: if the previous item is selected, a room type must be selected. The price for this room type will always be utilized to give the guest of the idea of the pricing of this tariff.
- Show on Special Offers Page: if the tariff is accessible to the public and the property wishes to display it via the booking engine special offers page, this item should be selected.
- Logo: a logo can be associated with the tariff to display on the User Experience Version #2 front page as well as all User Experience Versions special offer pages.
- Ensure that a name and description have been associated with the tariff.
- Note: the description will appear when the is selected on the engine as well as on the special offers page.
- Note: the description will appear when the is selected on the engine as well as on the special offers page.
- Save.
- Note: If the chameleon admin indicates that the tariff already exists, check the "Inactive Only" section of rate types to enable this tariff. This likely means that the tariff already existed when b4checkin was doing the chameleon build.
Editing a Tariff on chameleon™
Should a property ever wish to adjust the prices, extra person charges, restrictions, yielding parameters, segment codes, or origin codes for a tariff on chameleon, these items must be accomplished within Visual One. See the section labeled Visual One TARIFFS & chameleon™ Rate Plans to identify where these items are set.
The most common edit to a tariff on chameleon will be the addition or removal of this tariff from the drop-down menu, or an adjustment to the description of the tariff. To do this:
- Select "Rate Plans" then "Manage Rate Plans"
- Select the edit button next to the tariff in question.
- Adjust the fields per the required action.
- Save.
Removing a Tariff from chameleon
A tariff can be removed from chameleon in two ways:
- Select "Rate Plans" then "Manage Rate Plans". Select the symbol on the right of the tariff in question. Save. The tariff is disabled and no longer accessible online.
- Select "Rate Plans" then "Manage Rate Plans". Select the edit symbol on the right for the tariff in question. Deselect the "active" box. Save. The tariff is disabled and no longer accessible online.
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