About Siteminder

Siteminder is a channel manager.

http://www.siteminder.com/

Channel Managers enable a property to manage multiple online distribution channels such as Expedia, Hotels.com and Booking.com from one location.

About the b4checkin Siteminder Interface

The Siteminder interface by b4checkin provides a two-way connection between Visual One and Siteminder, enabling real-time transfer of information between Siteminder and the property PMS.

b4checkin passes rates, availability and restriction data from Visual One to Siteminder, who will distributes it to the appropriate channels.

When a booker makes a reservation on those channels, that reservation data is then passed from Sitement to b4checkin, and then into Visual One.

The property must have a contract with Siteminder for this interface to operate.

Properties may also be using Duetto, which makes rate recommendations which can then update the prices in Visual One. b4checkin then pulls those prices from Visual One.

Featured Functionality

• Interfaced to Agilysys Visual One
• Interfaced to Siteminder Channel Manager
• Real-time updates of rates, availability, and restrictions from One to Siteminder
• Real-time updates of reservations from Siteminder to Visual One
• Ability to manage all rates, availability, and restrictions for various channels from Visual One, eliminating manual entry by the property
• Ability to manage all reservations from all channels from Visual One, eliminating manual entry by the property
• Track each channel through unique Tariffs and tracking codes
• Reservations for new and returning guests
• Allows changing and cancelling reservations online
• Reservations for adults and children
• Tariff restrictions supported through Tariff Yielding include:
  • Closed
  • Closed to Arrival
  • Closed to Departure
  • Minimum Nights Stay
  • Maximum Nights Stay
• Daily Info restrictions supported:
  • Closed to Arrival
  • Closed to Departure
  • No Sell Through
  • Minimum Nights Stay
  • Oversell
• Derive Tariffs from others, minimizing the need to manually create prices on numerous Tariffs
• Taxes pulled from Visual One
• Ability to withhold certain rooms from certain channels
• Transfer of credit card information to Visual One
  • compatible with Freedom Pay (rGuestPay), Shift4, or Elavon Fusebox
• Access to the b4checkin Admin Site

Unavailable

• Unable to sell group blocks through Siteminder
• Unable to specify blocks of rooms to a specific channel
  • example: Expedia can sell up to 10 rooms, Booking.com can sell up to 5 rooms, the Siteminder engine can sell up to 15 rooms
• Unable to specify a global block of rooms to Siteminder
  • example: Siteminder in its entirety can sell 30 rooms
• Minimum Nights Stay Through restriction
• Unable to add any new Room Types or Rate Types to Siteminder without the involvement of Siteminder Support and Agilysys Support