b4feedback QUESTION TYPES
Available Question Types
1. text box - available small, medium, large or super
2. yes / no
Special Note: When designing 'yes/no' questions, always word the question in such a way that 'yes' is the positive answer and no is the negative answer, as scoring relies upon this. For example, do not use 'Did you experience any problems during your stay?'. Use 'Was your stay problem-free?' Only 'yes' responses will raise the survey's score.
3. yes / no / don’t know
4. yes / no, too dissatisfied / no, have no plans to return to area
5. single choice
6. multiple choice
7. 1-3 scaling
Exceeded Expectations
Met Expectations
Below Expectations
8. 1-4 scaling
9. 1-4 EF (English/French)
Excellent
Good
Average
Needs Improvement
10. 1-5
Excellent
Good
Average
Below Average
Poor
Note: Branching is possible to and from all types.
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