ACI Worldwide Setup

1. User ID
   
2. Password
3. Entity ID
4. Manual Review Email
5. Bearer Token

For refunds, and questions about them, properties may reach out to Jeff Gallo at jeff.gallo@ihg.com

Otherwise, the IHG Franchise Priority Team should be able to help.
The merchant will need to be on the phone or in the email thread with you.
Have the Visa/MC MID# handy when reaching out.

Call 866-711-4591 or email franchisepriority@fiserv.com