ACI Worldwide Setup
- User ID
- Password
- Entity ID
- Manual Review Email
- Bearer Token
For refunds, and questions about them, properties need to reach out to Jeff Gallo - jeff.gallo@ihg.com
Otherwise, IHG Franchise Priority Team should be able to help. The merchant will need to be on the phone/email with you and have the Visa/MC MID# handy when reaching out.
PH: 866-711-4591
Email: franchisepriority@fiserv.com