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Troubleshoot blank white screen


  1. Ensure that "USE BOOKING ENGINE" is selected in the b4checkin Admin Site under "b4checkin Settings".

    1. If not, select the check-box and re-test.

  2. Ensure that if a payment gateway is connected "USE PAYGATE" is selected in the b4checkin Admin Site under "b4checkin Settings".

    1. If a payment gateway is not configured, de-select this item and re-test.

    2. If a payment gateway is configured, select the check-box and re-test.

  3. Report to b4checkin with screenshots of the error page.


Include Page
Master Page - Request for Support
Master Page - Request for Support