Prices are adjusted in Visual One → The price changes are sent via the b4API to Siteminder → Siteminder updates the various channels.
Updates only sent for the Room Types and Rate Types that are set up for Siteminder. See Siteminder Setup.
Guest accesses a channel and books a reservation → The reservation is passed from Siteminder to the b4API → The reservation and credit card details are sent to rGuestPay (Freedom Pay) → rGuestPay tokenizes the credit card information → rGuestPay passes the information to the BN Web Service → The reservation is entered into Visual One
Some properties use Duetto, a revenue management platform, to generate rate recommendations. This adds a step to the process:
Duetto makes price recommendations → Prices are adjusted in Visual One, either by Duetto or by the property team → The price changes are sent via the b4API to Siteminder → Siteminder updates the various channels