Included Below

Notes on Messages

Messages displayed by b4checkin products are not pulled from the property management system but are configured in the b4checkin Admin Site.

Users of the b4checkin Admin Site can create, edit and delete many of the Messages that appear in b4checkin products.

Adding a Message

Select “Settings” then “Manage Messages”.
Select “+ Add a Message”.
Rate Plan ID: Select the Tariff, Package or Booking ID that must be selected by the booker to cause the message to appear.
Room Type ID: Messages may be tied to specific Room Types under a Tariff, Package or Booking ID.
Message Type: Numerous Message Types exist, and each displays in a specific location during the booking process. The (?) symbol beside this field provides a pop-up that describes various Message Types. More details on Message Types is also located below.
Start Date: Select the date on which this Message should begin to display.
End Date: Select the last date on which this Message should display.

Note: Select the month to fast forward through numerous months, or select the year to fast forward through numerous years.
Append this message to default message: Causes this message to added to the default message, rather than replacing the default message.
Sort Order: Determines the order in which messages will appear when there are multiple messages to display.
Enter the message text into the message text field.
Save.

Editing a Message

Select “Settings” then “Manage Messages”.
Select the Edit button next to the desired Message.
Make all desired adjustments.
Save.

Removing a Message

A message can be removed only by deleting it. There is no recovery or undo feature for deletions.

Select “Settings” then “Manage Messages”.
Select the trash bin icon next to the desired Message.
This message is now deleted and cannot be recovered.

Message Types in chameleon™ (WIP)

Message Type	Purpose	UX1 Location	UX2 Location	UX3 Location
Marketing	Message by Rate Plan (Tariff, Package, Filecard, or Group Booking ID) and Room Type. Typically used to display information about the Rate Plan selected, such as inclusions, or to advise that a valid government ID must be presented upon check-in.	Just below the header of the first page; under the booking details.	Near the top of the screen, just under the page header.	In Step 3; reservation summary box on the right.
Notification	Message by rate plan (tariff, package, filecard, or group booking ID) and room type that will appear on the first page of the reservation process. This can be used to show information about the rate plan selected, such as inclusions or that a valid government ID is needed.	Just below the header of the first page; under the booking details.	In messages banner along the top of the screen; under the task bar.	In Step 3; reservation summary box on the right.
Maintenance	General message that applies to specified rate plans within a date range. An example could be that the swimming pool is closed for maintenance the week of June 1.	Just below the header of the first page; under the booking details.	In messages banner along the top of the screen; under the task bar.	In Step 3; reservation summary box on the right.
Cancellation policy	Default cancellation policy.	On the payment page above the credit card details.	On the payment page above the credit card details.	On the payment page above the credit card details.
Terms and conditions	Other policies. Examples include smoking policy, pet policy, etc.	On the payment page when the "Terms and Conditions" link is selected.	On the payment page when the "Terms and Conditions" link is selected.	In Step 3 when Step 1 terms is enabled. Also on the payment page when the "Terms and Conditions" link is selected.
Loyalty program	Marketing details about any loyalty program.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Driving instructions	Text describing how to drive to the property.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Things to do	Highlight any 'things to do' during a visit.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Payment instructions	Highlight any 'payment instructions' such as deposit rules, etc.	On the payment page under the credit card expiry date drop-down.	On the payment page under the credit card expiry date drop-down.	On the payment page under the credit card expiry date drop-down.
Link to Facebook	Text link to your property's Facebook account.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to Twitter	Text link to your property's Twitter account.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to Youtube	Text link to your property's Youtube page.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to TripAdvisor	Text link to your property's TripAdvisor listing.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to WordPress	Text link to your property's blog.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to weather	Text link to preferred weather forecast source.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to places of interest	Text link to Places of Interest.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to Google Maps	Text link to Google Maps.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Link to local events	Text link to Local Events.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Couples only	Text field to indicate you allow couples only.	Where the booker selects the # of adults/children on the calendar overlay.	Where the booker selects the # of adults/children under "Your Details".	Where the booker selects the # of adults/children below the task bar.
Link to Instagram	Text link to your property's Instagram account.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Confirmation page message	A thank you message that appears upon completing a booking.	On the confirmation page.	On the confirmation page.	On the confirmation page.
Value Privacy Message	Appears on UX3 only.	TBD	TBD	TBD
Link to email	Links to appear in the task bar of the chameleon™ emails.	On confirmation, change, cancellation, pre-arrival, and post stay emails.	On confirmation, change, cancellation, pre-arrival, and post stay emails.	On confirmation, change, cancellation, pre-arrival, and post stay emails.
Loyalty code title	The loyalty field, if enabled, enables bookers to enter a Loyalty program ID. This is the label for that field.	On the payment page.	On the payment page..	On page A of guest information.
Room type unavailability	If you have chosen to hide unavailable rooms, this message will appear when all rooms types are unavailable for criteria selected.	Takes the place of the rooms when all types are unavailable.	Takes the place of the rooms when all types are unavailable.	Takes the place of the rooms when all types are unavailable.
Purchase order title	TBD	TBD	TBD	TBD
RLP Email Body Email	Default email body text when emailing a Rate Landing Page.	Groups > Manage RLPs > Select the email button for the desired Rate Landing Page.	Groups > Manage RLPs > Select the email button for the desired Rate Landing Page.	Groups > Manage RLPs > Select the email button for the desired Rate Landing Page.
Terms and conditions title	Title above the policies the booker must acknowledge and accept when making a reservation, should you wish to call these policies something other than "Terms & Conditions".	On payment page when the "Terms and Conditions" link is selected.	On payment page when the "Terms and Conditions" link is selected.	In Step 3 when Step 1 terms is enabled. Also on the payment page when the "Terms and Conditions" link is selected.
Room type unavailable – group	If you have chosen to have your rooms disappear when unavailable, this message will appear for all Booking IDs when all rooms are unavailable for the selected criteria.	Takes the place of the rooms when all types are unavailable.	Takes the place of the rooms when all types are unavailable.	Takes the place of the rooms when all types are unavailable.
Terms and conditions validation		TBD	TBD	TBD

Included Below

Notes on Messages

Adding a Message

Editing a Message

Removing a Message

Message Types in chameleon™ (WIP)

Message Type

Purpose

UX1 Location

UX2 Location

UX3 Location

Message Screenshots from chameleon™ UX1

Message Screenshots from chameleon™ UX2

Message Screenshots from chameleon™ UX3

Messages (WIP)

Included Below

Notes on Messages

Adding a Message

Editing a Message

Removing a Message

Message Types in chameleon™ (WIP)

Message Type

Purpose

UX1 Location

UX2 Location

UX3 Location

Message Screenshots from chameleon™ UX1

Message Screenshots from chameleon™ UX2

Message Screenshots from chameleon™ UX3