Included Below
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Notes on Messages
Messages displayed by b4checkin products are not pulled from the property management system but are configured in the b4checkin Admin Site.
Users of the b4checkin Admin Site can create, edit and delete many of the Messages that appear in b4checkin products.
Adding a Message
- Select “Settings” then “Manage Messages”.
- Select “+ Add a Message”.
Rate Plan ID: Select Messages may be tied to specific Rate Plans. If applicable, select the Tariff, Package or Booking ID that must be selected by the booker to cause the message Message to appear.
Room Type ID: Messages may be tied to specific Room Types under a Tariff, Package or Booking ID. If applicable, select the Room Type that must be selected by the booker to cause the Message to appear.
Message Type: Numerous Message Types exist, and each displays in a specific location during the booking process. The (?) symbol beside this field provides a pop-up that describes some suggested uses for various Message Types. More details on Message Types is also located Each Message Type displays in a specific location during the booking process. Display locations are described below.
Start Date: Select the date on which this Message should begin to display.
End Date: Select the last date on which this Message should display.
Note: Select the month to fast forward through numerous months, or select the year to fast forward through numerous years.Append this message to default message: Causes this message Message to be added to the default message, rather than replacing the default message.
Sort Order: Determines the order in which messages Messages will appear when there are multiple messages Messages to display.
Enter the message Message text into the message text field.
Save.
Editing a Message
- Select “Settings” then “Manage Messages”.
- Select the Edit button next to the desired Message.
- Make all desired adjustments.
- Save.
Removing a Message
A message Message can be removed only by deleting it. There is no recovery or undo feature for deletions.
- Select “Settings” then “Manage Messages”.
- Select the trash bin icon next to the desired Message.
- This message Message is now deleted and cannot be recovered.
Message Types in chameleon™ (WIP)
Message Type | Purpose | UX1 Location | UX2 Location | UX3 Location |
Marketing | Message by Rate Plan (Tariff, Package, Filecard, or Group Booking ID) and Room Type. Typically used to display information about the Rate Plan selected, such as inclusions, or to advise that a valid government ID must be presented upon check-in. | Just below Below the header of the first page; under the booking details. | Near the top of the screen, just under the page header. | In Step 3; reservation summary box on the right. |
Notification | Message by rate plan (tariff, package, filecard, or group booking ID) and room type that will appear on the first page of the reservation process. This can be used to show information about the rate plan selected, such as inclusions or that a valid government ID is needed. | Just below Below the header of the first page; under the booking details. | In messages banner along the top of the screen; under the task bar. | In Step 3; reservation summary box on the right. |
Maintenance | General message that applies to specified rate plans within a date range. An example could be that the swimming pool is closed for maintenance the week of June 1. | Just below Below the header of the first page; under the booking details. | In messages banner along the top of the screen; under the task bar. | In Step 3; reservation summary box on the right. |
Cancellation policy | Default cancellation policy. | On the payment page above the credit card details. | On the payment page above the credit card details. | On the payment page above the credit card details. |
Terms and conditions | Other policies. Examples include smoking policy, pet policy, etc. | On the payment page when the "Terms and Conditions" link is selected. | On the payment page when the "Terms and Conditions" link is selected. | In Step 3 when Step 1 terms Terms is enabled. Also on the payment page when the "Terms and & Conditions" link is selected. |
Loyalty program | Marketing details about any a loyalty program. | On the confirmation Confirmation page. | On the confirmation Confirmation page. | On the confirmation Confirmation page. |
Driving instructions | Text describing how to drive Instructions for driving to the property. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Things to do | Highlight any 'things to do' during a visit. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Payment instructions | Highlight any 'payment instructions' such as deposit rules, etc. | On the payment page under the credit card expiry date drop-down. | On the payment page under the credit card expiry date drop-down. | On the payment page under the credit card expiry date drop-down. |
Link to Facebook | Text link to your property's business Facebook account. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to Twitter | Text link to your property's business Twitter account. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to Youtube | Text link to your property's business Youtube page. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to TripAdvisor | Text link to your property's business TripAdvisor listing. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to WordPress | Text link to your property's business blog. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to weather | Text link to preferred weather forecast source. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to places of interest | Text link to Places of Interest. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to Google Maps | Text link to Google Maps. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Link to local events | Text link to Local Events. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Couples only | Text field to indicate indicating you allow couples only. | Where the booker selects the # of adults/children on the calendar overlay. | Where the booker selects the # of adults/children under "Your Details". | Where the booker selects the # of adults/children below the task bar. |
Link to Instagram | Text link to your property's business Instagram account. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Confirmation page message | A thank you message that appears upon completing a booking. | On the confirmation Confirmation page.On the confirmation | Confirmation page. | On the confirmation Confirmation page. |
Value Privacy Message | Appears on UX3 only. | TBD | TBD | TBD |
Link to email | Links to appear in the task bar of the chameleon™ emails (confirmation, change, cancel). | On confirmation, change, cancellation, pre-arrival, and post stay emails. | On confirmation, change, cancellation, pre-arrival, and post stay emails. | On confirmation, change, cancellation, pre-arrival, and post stay emails. |
Loyalty code title | The loyalty field, if enabled, enables bookers to enter a Loyalty program ID. This is the label for that field. | On the payment page. | On the payment page.. | On page A of guest information. |
Room type unavailability | If you have chosen to hide unavailable rooms, this message will appear when all rooms types Rooms Types are unavailable for criteria selected. | Takes the place of the rooms when all types Room Types are unavailable. | Takes the place of the rooms when all types Room Types are unavailable. | Takes the place of the rooms when all types Room Types are unavailable. |
Purchase order title | TBD | TBD | TBD | TBD |
RLP Email Body Email | Default email body text when emailing a Rate Landing Page. | Groups > Manage RLPs > Select the email button for the desired Rate Landing Page. | Groups > Manage RLPs > Select the email button for the desired Rate Landing Page. | Groups > Manage RLPs > Select the email button for the desired Rate Landing Page. |
Terms and conditions title | Title above the for policies the booker must acknowledge and accept when making a reservationbooking, should you wish to call these policies something other than "Terms & and Conditions". | On payment page when the "Terms and Conditions" link is selected. | On payment page when the "Terms and Conditions" link is selected. | In Step 3 when Step 1 terms Terms is enabled. Also on the payment page when the "Terms and Conditions" link is selected. |
Room type unavailable – group | If you have chosen to have your rooms disappear when unavailable, this message will appear for all Booking IDs when all rooms are unavailable for the selected criteria. | Takes the place of the rooms when all types Room Types are unavailable. | Takes the place of the rooms when all types Room Types are unavailable. | Takes the place of the rooms when all types Room Types are unavailable. |
Terms and conditions validation | TBD | TBD | TBD |
Message Screenshots from chameleon™ UX1
Message Screenshots from chameleon™ UX2
Message Screenshots from chameleon™ UX3
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