Featured Functionality
- Online room reservations
- Interfaced to Agilysys Visual One
- Choose from three distinct User Experiences (UX) featuring different page lay-outs
- only one User Experience can be active at a time
- Reservations for new and returning guests
- new guests are those who have not booked on chameleon™ previously
- returning guests are those who have booked on chameleon™ previously
- Changing and Cancelling reservations online, or disabling of either
- Taxes pulled from Visual One
- Visual One Buildings accommodated; all rooms can be offered, or selected rooms can be offered
- Tariff reservations. Functionality includes:
- Tariff Yielding. Supported Restrictions include:
- Closed
- Closed to Arrival
- Closed to Departure
- Minimum Nights Stay
- Maximum Nights Stay
- Override package yield (if tariff is attached) flag
- Tariff extra person charges.
- Tariff Yielding. Supported Restrictions include:
- Package reservations. Functionality includes:
- Package Yielding. Supported Restrictions include:
- Closed
- Closed to Arrival
- Closed to Departure
- Minimum Nights Stay
- Maximum Nights Stay
- Package Yielding. Supported Restrictions include:
- Packages with a Tariff attached.
- Seasonal package extra person charges
- Seasonal components
- Per person surcharges
- Daily Info Restrictions. Supported Restrictions include:
- Closed to Arrival
- Closed to Departure
- No Sell Through
- Minimum Nights Stay
- Minimum Nights Stay Through (note: this is not based on arrival date)
- Oversell
- Group reservations. Functionality includes:
- Group cut-off dates
- Group free sell functionality
- Pick-up online functionality
- Omitting specific Room Types
- Tax exemptions per Booking ID
- Suppressed Rates on groups
- Omitting credit card requirement when suppressed group rate flag is selected
- Gathering all Room Types across numerous Room Group into a single tab for individual groups
- Defaulting to a tab for an individual group
- Custom Terms & Conditions per Booking ID
- Group soft pick-up
- Room Type functionality includes:
- Tax exemption by building type
- Customized grouping of Room Types into Room Groups; required for properties with more than 15 Room Types
- Maximum of three room images per Room Type
- Suite Logic: room numbers making up the Suite are removed from inventory
- Accessible Rooms: marks the Guest Preference in Visual One
- Withholding availability by Room Type from the engine only
- Overselling Room Type functionality
- Run of House (ROH): non-bedded Room Types for Group Booking IDs only
- Five occupant groups, as set up in Visual One
- Adults, children, youth, other 1, other 2
- Mobile responsive
- Customization of required guest information fields
- Customization of page header links
- Hiding of unavailable Rate Plans in User Experience #2
- Not requiring credit card details, property wide
- Display Resort Fee separately from general taxes
- Notification of failed reservations to designated email address(es)
- Confirmation, change, cancellation emails automatically sent to all guests who have booked online
- styling of a common email template for confirmation, change, cancellation
- custom Terms & Conditions per date, Room Type, Tariff, Package or Booking ID
- dynamic room images: image on the email can match the engine (only 1 of 3 images per room type can be included on the emails).
- inclusion of deposit taken and remaining balance if payment gateway is enabled
- Transfer of credit card information to Visual One
- compatible with Freedom Pay (rGuestPay), Shift4, Elavon Fusebox
- Choose to automatically charge a deposit if payment gateway is enabled
- deposits can be taken by Tariff, Package, Booking ID, date range and Room Type
- deposits can be taken by Tariff, Package, Booking ID, date range and Room Type
- Styling of the booking engine based on the property website
- Custom Message banners based on Room Type, Rate Type or date range
- Access to the b4checkin Admin Site to manage selected configurations
- Two free hours training on the Admin Site
- Google Analytics tracking code on the booking engine
- code must be provided by the property web team; b4checkin places the code in the engine
- Ability to create direct booking links by Tariff or Booking ID to eliminate need to type in promo code
- Group Convener page for all groups with a valid Group Contact password
- Branded URL available as add-on
- Social media login shortcuts to bypass creating a username and password
- Multi-lingual functionality
- current languages available: English, French, Spanish
- Link to currency converter
- Sale of billable Options can transfer to the Comments field or be linked to Inventory items
- Sale of uncharged Preferences can transfer to the Comments field or be linked to Inventory items
Unavailable
- b4spa appointments within the room booking process
- Automatically limiting the number of rooms sold to a particular Rate Type
- Items not used in the OTA Monitor:
- Floor Limits
- Code Routing
- Per Person Surcharges
- Group Routing
- Hotel Codes
- Rate Plans by Room Type
- The “description” field on Rate Plans
- b4golf tee time booking within the room booking process
- Activity bookings as a stand-alone booking platform
- Group importer
- COMP logic
- Booking more than one room at a time
- Reserving a specific room number
- Assigning a room number to a reservation (unless utilized through suite logic)
- Placing more than one guests' information on a single reservation
- Refunds for online cancellations
- Charging a cancellation fee
- Tax exemption based on segment code
- Omitting the requirement of credit cards per Tariff, Package or Booking ID
- Non-bedded room types (unless ROH is used under a Group Booking ID
- Selling Room Types from two PMS instances (separate Visual One databases) on one booking engine
- Displaying specific Visual One restrictions in calendar legends
- Email related items:
- Marketing emails (e-blasts, promotions, etc)
- Ability for a property to modify the email templates
- Emails by date range (all templates)
- Emails by Rate Type (all templates)
- Restrictions not available:
- Close Tariff based upon occupancy
- Maximum to sell; closing a Tariff for a specified date range if the total number of rooms already booked for this Tariff meets or exceeds a specified limit
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