TransForm - text & copy - customize & modify messages

 

 

Message Customization in TransForm

Message Type 

Message Explanation

Appearance

Opening Paragraph

Opening paragraph of the TransForm transaction page. This text appears on the first two pages during each transaction. 

Please keep in mind the spacing between paragraphs so the page is easy to read and pleasing on the eyes.

Feel free to use one of these recommended starter texts:

Thank you for booking your business with us at (PropertyName). Please fill out all required fields on this form. Please note that payment will be automatically posted upon completion and you will receive an e-mail with your receipt of payment.

We value your privacy and understand the responsibility you give us when providing your personal payment information.

Rest assured that our on-line payment process is fully compliant with PCI (Payment Card Industry) standards and the security guidelines set forth by credit card companies. The card details you submit are not held on this website.

If you have any questions, please do not hesitate to contact us at (property phone number).

OR

Welcome to our Deposit, Payment and Authorization page. Here you can make booking deposits, and a range of other payment types. You can pay by credit card, or you can provide your authorization to use your card as a guarantee of payment.

We value your privacy and understand the responsibility you give us when providing your personal payment information. Rest assured that our on-line payment process is fully compliant with PCI (Payment Card Industry) standards and the security guidelines set forth by credit card companies. The card details you submit are not held on this website.

If you have questions feel free to email us at [property email] .

 



Transaction Category Message

You can also create a second message unique to each Transaction Category, which will display below the Opening Paragraph.

Transaction Category Messages can be created under PROPERTY SETTINGS → MANAGE MESSAGES - > Add a Message → select TRANSACTION CATEGORY MESSAGE as the MESSAGE TYPE

Should you wish to display different introductory text for different types of groups, such as for weddings vs. conferences vs. graductiions vs. press conferences and so on, you must create multiple Transaction Categories, one for each group segment.

 

transaction category message.png

 

Terms & Conditions

When Terms & Conditions are enabled in TransForm Settings, this text displays in the Terms & Conditions text box or scroll-box. The text box automatically converts to a scroll-box when the copy is lengthy.

Feel free to use this recommended starter text:

I certify that all information is complete and accurate, and I hereby authorize [property name] to collect payment for charges indicated on this form. I agree that my liability for these charges is not waived and agree to be held personally liable in the event that payment does not complete for any part or the full amount of these charges. Furthermore, I understand that any refunds are subject to the terms of the reservation booked.

 

Confirmation Page

After the user has entered their credit card information and the fully completed the payment page fields, they are taken to the Confirmation page, where the details of the transaction are displayed.

This is where you specify what the thank you text should read for each transaction Category you are making available.



Feel free to use this recommended starter text:

Thank you again. Your business is sincerely appreciated.

You will receive an email confirming your details. If you have any questions, please do not hesitate to contact us at [telephone number].

 

Please use the phone number format of +1-902-423-3001. The + ensures North American phone numbers are used.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Add a Message to TransForm

 

  1. Select “Property Settings” then “Manage Messages”

  2. If using multiple products, select the tab "TRANSFORM".

  3. Select “+ Add a Message”. 

     



  4. Message type: see definition of message types in the previous section above. You are able to create a new message (transaction category & terms & conditions) per transaction category. The transaction category message will appear below the welcome message on the payment page.

  5. Start Date: the start date for this message to display.

  6. End Date: the end date for this message to display. By selecting the month, you can fast forward through numerous months. By selecting the year, you can fast forward through numerous years.

  7. Sort Order: determines the order in which multiple messages will appear. 

  8. Input the message text into the message text field.

  9. Save.

 

Edit a Message in TransForm

  1. Select “Property Settings” then “Manage Messages”. 

  2. If using multiple products, select "TRANSFORM". 

  3. Select the edit button next to the message to be edited. 




  4. Adjust the desired fields.

  5. Save.

Remove a Message from TransForm

A message can be removed from TransForm by deleting the message. Messages cannot simply be made inactive.

Deleted messages cannot be recovered.

  1. Select “Property Settings” then “Manage Messages”. 

  2. If using multiple products, select "TRANSFORM". 

  3. Select the trash-can icon next to the message to be deleted.

 

 

 

© 2024 b4checkin