Prices are wrong on the emails

Prices are wrong on the emails

1. Please send a sample of the email.
   1. Confirm that the emails are sending from b4checkin.
   2. If the email is a PDF attachment, these emails are not triggered from b4checkin.
2. Items required from the customer:
   1. How are the prices wrong?
      1. Please specify what the price is on the booking engine and what it should be including any components and tax break down.
   2. Please specify the tariff, package, booking ID or filecard in question.
      1. Send the rate plan code and name.
   3. What are the dates selected?
   4. What are the room types with incorrect prices?
   5. Please send a confirmation number of a reservation with this issue. It is important that this reservation is not "fixed" manually in Visual One to be investigated properly.
   6. A copy of the email where the prices are incorrect.
   7. Send screenshots of:
      1. The booking engine prices.
      2. Prices for the same date range in Visual One. If it is a package, screenshots of the components are required.
3. b4checkin will investigate.