On occasion there could be payment failed to post in Opera errors. This can happen even though the payers card was charged. This error most commonly occurs when the reservation is left open at the property when the payment is attempted.
To balance Opera & your bank statements, the property must manually post the payment manually into Opera. To do this, you need manual posting credit card types set up.
If they are not already existing in your PMS, please take the following steps:
Opera configuration < cashiering < payment types < add new < manual VISA.
(repeat for other credit card types).
If you do not have access to these screens in Opera, you will need to reach out to Opera Support to have them created.
