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Troubleshooting Restrictions


The following applies to chameleon™ only.

If restrictions are misbehaving on a GDS or OTA platform, see FAQ - restrictions missing from an interfaced GDS or OTA.


Troubleshooting Tariff Restrictions


  1. All restrictions can be set on the
daily restrictions or quick tariff restrictions/yielding.
chameleon will always look for tariff restrictions (set on quick tariff restrictions/yielding) before daily restrictions.
  • If restrictions are set on quick tariff restrictions/yielding and on daily info, the quick tariff restrictions/yielding restrictions will supersede the daily info restrictions.
    • Packages
    1. Daily Restrictions or Quick Tariff Restrictions/Yielding in Visual One.

    2. chameleon™ always looks to the Daily Restrictions first.

    3. Tariff Restrictions are only used if the Daily Restrictions permit the reservation to be made.

    4. If a Tariff is associated with a Package, and “Ovr Pkg Restrictions” flag is set on the Tariff, chameleon™ will look to the attached Tariff Yield restrictions instead of any restrictions set on the Package Yield.

      Image Added

    Troubleshooting Package Restrictions


    1. Package restrictions must be set on the
    package yield
    1. Package Yield module or
    daily restrictions.
    If package yield is not available, Visual One Support must enable this function in the PMS.
    If restrictions have ever been set on this package under package yield and new restrictions are set on tariff yield, the package yield will supersede anything in the tariff yield screen.
    1. Note: past date restrictions do not eliminate the above item. If there is a record (current or past date), in the package yield for this package, chameleon will always look to package yield for restrictions.
    Include PageFooter Links - Offline PagesFooter Links - Offline Pages
    1. in Daily Restrictions.

    2. chameleon™ will always look to the Daily Restrictions first.

    3. Package restrictions are only used if the Daily Restrictions permit the reservation to be made.


    Restrictions Respected


    1. The following Daily Info restrictions are respected:

      1. Closed to Arrival
      2. Closed to Departure
      3. No Sell Through
      4. Minimum Nights Stay
      5. Minimum Nights Stay Through (not based on arrival date)
      6. Oversell

    2. The following Package Yield restrictions are respected:

      1. Closed
      2. Closed to Arrival
      3. Closed to Departure
      4. Minimum Nights Stay
      5. Maximum Nights Stay

    3. The following Tariff Restrictions are respected:

      1. Closed
      2. Closed to Arrival
      3. Closed to Departure
      4. Minimum Nights Stay
      5. Maximum Nights Stay
      6. Override package yield flag (if Tariff is attached)



    Include Page
    master page - request for support
    master page - request for support