On occasion there could be payments which Payments can fail to post in Opera. This can happen OPERA, even though the payers card was has been charged. This error most commonly occurs when the reservation is left open at the property when the payment is attempted.
Use
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your credit card posting codes
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to manually post the payment. If you do not have
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credit card codes already, you can have them created in your OPERA system.
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They are set up to work like the
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CASH payment code in that you
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use when you have obtained the money elsewhere and need to enter the
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payment into OPERA
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to balance the folio.
If
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credit card posting codes do not already
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exist in your PMS,
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take the following steps:
Opera configuration < cashiering < payment types < add new < manual VISA.
(repeat for other credit card types).
If you do not have permission to access this in Operaset the codes up, you will need to reach out to Opera Oracle Support to have them created.
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