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If TransForm is interfaced to your PMS, you can configure any or all of your Transaction Categories to post to a reservation, to the master account for a group, or to a any other specified account in the PMS.

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To create or edit Transaction Categories, log into the b4 Admin Site and select TRANSFORM in the banner menu. Transaction Categories are in the first button under TRANSFORM.

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Once you select the Transaction Categories button, you will see a table similar to the example below.

There is a button in the blue bar that enables you to add a new Transaction Category and each . Each existing Transaction Category includes a pencil icon that enables you to edit its details.

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After you select either the button to Add a New Transaction Category or the edit pencil for an existing Transaction Category, the settings page opens.

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The first section of the setup page for Transaction Categories includes the following settings:

1. IS ACTIVE
   This check-box controls whether the Transaction Category is available to be selected on the payment page. Unchecking this box hides the option from use.
   

2. SHOW ON PAYMENT PAGE
   This check-box lets you disable your transaction categories when your payment page is accessed manually through direct URL, rather than from a payment request email.
   
   This should only be turned on if you need payments to work by sending the URL to your payment page to your payers. If you only send payment requests through the TransForm Mailer, turn this off for added security.
   

3. SORT ORDER
   Enter a number to control the order in which the Transaction Categories should be listed in the drop-down on the payment page.
   

4. FEE TYPE
   Specify a fee that should be added, if any. You can configure a flat fee per submission or a percentage of the amount as the fee.
   

5. FIELD SELECTOR
   The field selector lets you control which fields are to display on the payment page for this Transaction Category, and if whether each field is to be mandatory or not. (You are not yet able to control the order or position of the fields on the page.)
    

6. PMS VALIDATION AND POSTING TYPE
   This field only appears if TransForm is interfaced to your PMS. The drop-down will contain the revenue categories available to associate with your Transaction Category.
   

7. POSTS TO
   Appearing if interfaced, this field enables you to specify an account to which the revenue for this Transaction Cateogory is to be posted. Your PMS might refer to these as Posting Master accounts or as PERM accounts.
   

8. FAILURE LIMIT
   To deter fraudulent activity, set a limit to how many times a user can try to submit using invalid personal data before their payment link becomes disabled. We recommend 3, 4 or 5 are normally recommended.
   

The next section of the setup page presents Transaction Type options, described below.

1. times at most.
   

Posting to a specific folio/window - OPERA users only

This feature is seen by Opera users only and works only with in-house reservations.

Please use caution when collecting online 3rd party payments within 3 days of arrival as those carry a higher fraud risk. If you have a Lead Time Restriction set on the transaction category, in-house payments will not work. Refer to ourbest practices guide for more fraud prevention suggestions.

In the transaction category set up, OPERA users only will see the folio/window selection within the POST TO field as shown below. This gives you the option to select a default folio/window to which this transaction category will post for in-house reservations.

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In addition to setting the default folio/window, you will also be able to override this default on each individual payment request email you create in TRANSFORM → TRANSFORM MAILER

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This feature does not work for future dated (not checked in) reservations, as multiple folios/windows are not available until after check-in. If you chose the payment to move to window 2 before arrival, the payment will continue to post initially in the deposit area of the reservation. You can, however, use the routing rules in OPERA to have the TransForm payment move onto your desired folio/window upon the guests arrival.

Best practice for this feature is to set up a transaction category specifically for in-house payments with the desired folio selected. Some examples of use cases are accounting teams settling post masters or front office teams using this to collect lost and found payments or extending an existing stay.

Transaction Types

Each Transaction Category is assigned a type. The Transaction Type determines what type of details are asked for during the payment.

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3. CHOICE of PAYMENT/DEPOSIT or AUTHORIZATION

This type lets the payee payer choose to either pay now or to specify what charge types you many process manually at a later time.

Note: If you select the option to 'send credit card to OPERA', you would normally also include 'auto void'.

4. PAYMENT/DEPOSIT with AUTHORIZATION

This type asks the payee payer both for an amount to be charged now as well as authorizations to be processed manually at a later time.

You can specify if the authorizations are optional or must be included, using the "require both" check-box.

You can specify if an amount limit field is to be included, and whether it is to be mandatory.

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This is where you create what check-boxes are to appear for specifying the types of charges your payee payer can authorize you to process on the card manually at a later time.

Once you have added a Charge Type, it cannot currently be deleted - only de-activated.

These check-boxes are presented in two alternating columns. You can control the relative position of the Charge Types by manipulating the Sort Order. You can use the Active column to disable selected Charge Types.

Introductory Text

The payment page has two possible introductory paragraphs.

The Opening Paragraph is the same for all Transaction Categories and can be customized under PROPERTY SETTINGS → MANAGE MESSAGES - > Add a Message → select OPENING PARAGRAPH as the MESSAGE TYPE

Since all transaction categories will display this Opening Paragraph, it normally contains this type of generic security reassurance:

We value your privacy and understand the responsibility you give us when providing your personal payment information. Rest assured that our on-line payment process is fully compliant with PCI (Payment Card Industry) standards and the security guidelines set forth by credit card companies. The card details you submit are not held on this website. If you have any questions, please do not hesitate to contact us at [telephone number].

You can also create a second message unique to each Transaction Category, which will display below the Opening Paragraph.

Transaction Category Messages can be created under PROPERTY SETTINGS → MANAGE MESSAGES - > Add a Message → select TRANSACTION CATEGORY MESSAGE as the MESSAGE TYPE

Should you wish to display different introductory text for different types of groups, such as for weddings vs. conferences vs. graductiions vs. press conferences and so on, you must create multiple Transaction Categories, one for each group segment.

Secure your payment page URL from manual access

Once all your transaction categories are created, you can also hide your payment page from manual access via direct URL (e.g. www.transform.com/hotelname). Learn how to do so at https://b4checkin.atlassian.net/l/cp/0w10VHrx

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