On occasion there could be payment failed Payments can fail to post in Opera errors. This can happen OPERA, even though the payers card was has been charged. This error most commonly occurs when the reservation is left open at the property when the payment is attempted.
To balance Opera & your bank statements, the property must
Use your credit card posting codes to manually post the payment
...
.
...
If you do not have credit card codes already, you can have them created in your OPERA system. They are set up to work like the CASH payment code in that you use when you have obtained the money elsewhere and need to enter the payment into OPERA to balance the folio.
If credit card posting codes do not already exist in your PMS,
...
take the following steps:
Opera configuration < cashiering < payment types < add new < manual VISA.
(repeat for other credit card types).
If you do not have access to these screens in Operapermission to set the codes up, you will need to reach out to Opera Oracle Support to have them created.
...