About Visual One Deposits

1. Deposits require the payment gateway to be connected to chameleon™. 
   
   
2. The payment gateway deposit functionality is only available to users of Elavon’s Fusebox, Shift4, and Freedom Pay’s rGuestPay gateways.
   
   
3. Properties can specify different deposit rules based on a variety of criteria, listed below under “Adding a New Deposit to chameleon”chameleon™”.
   
   
4. Once deposit functionality is enabled, chameleon™ will no longer accept fake credit cards for testing purposes. Thus, if If a test is ever required, a valid credit card will need to be used and then refunded. 
   
   
5. The deposit taken through chameleon™ automatically transfers to the property's merchant account bank, and posts on the reservation in Visual One. 
   
   
6. chameleon™ does not process refunds, so it is recommended that properties taking deposits disable changing or cancelling online, unless prepared to arrange manual monitoring and processing of refunds.
   
   
   

Adding a Deposit to chameleon™

1. Select “Rate Plans” then “Manage Deposits”.
   
   
2. Select “+Add a Deposit”.
   
   
   
   
3. Tariff ID: select  Select the desired tariff, package, or booking ID in question. If this deposit applies to all rate plans, select , or “All Rate Plans”.
   
   Note: properties can set You may select the GROUP tariff under this field here to set create a deposit rule that will apply for all groups.
   
   Note: if the property has you have built a booking Booking ID as a rate plan, they can specify it here however it will also have to be selected under the "group" field shown below. Rate Plan, select the Booking ID here, as well as below, in the "Group" field. 
   
   
4. Room Type ID: if If this deposit type applies only applies to a specific room type, select that room type in this drop- down menu. If this deposit applies to all room types, , or select “All Room Types”.
   
   
5. Start Date: the start date for when Date to enforce this deposit rule applies for this criterion.
   
   
6. End Date: the end End date for when this deposit rule applies for this criterion.
   
   Navigation Note:
by selecting
7. Select the month,
you can
8. to fast forward through numerous months
. By selecting
9. ; select the year
, you can
10. to fast forward through numerous years.
    
    
11. Deposit Type:
    
    
1. Percentage of Stay Total: this will mean that the reservation will be charged Causes the deposit amount to be a percentage of the grand totalGrand Total. 
   
   
2. Number of Nights to be Paid in Advance: this will mean that the reservation will be charged for “X” causes the deposit amount to be based upon this number of nights to be paid in full.
   
   
12. Include Taxes: this setting will to include taxes in the deposit amount.
    
    
13. Include Options: this setting will factor option charges into to include selected Options in the deposit amount. 
    
    
14. Extra Fee: if a service charge is required for this payment type, indicate to be added to the deposit, specify the dollar value of this charge in this section.
    
    
15. Priority: if more than one deposit rule applies exists for the same this date range, room type, or rate type, the deposit rule with a priority closest to 1 will be charged.
    b4checkin recommends that properties build deposit rules in increments of 10 to allow for future rules to be easily built and prioritized.
    Properties can have numerous deposit apply. Use increments of at least ten between priorities so you are easily able in future to insert new priorities between others previously created. The system does also let you create numerous rules with the same priority level.
    
    
16. Group: if this deposit rule is being built for a groupto apply to a Group, the booking Booking ID must be specified here.
    
    Note: if the property has you have built the booking Booking ID as a rate planRate Plan, they you can specify it under the "Tariff ID" field however it must be set here as well to operate correctly. above, but you must also enter the Booking ID here. 
    
    
17. Amount (% of or # of nights): the percentage or number of nights that will to be charged for on this as a deposit. Numbers Enter numbers only; no symbols.
    
    
18. Save.
    
    
    

Editing a Deposit in chameleon™

The most common edit to a deposit rule will be is the adjustment of the date range for which this deposit applies.

1. Select “Rate Plans” then “Manage Deposits”.
   
   
2. Select the edit Edit button next to the desired deposit rule in question.    
   
   
   
   
3. Adjust the desired fields per the required action. 
   
   
4. Save.
   
   

Removing a Deposit from chameleon™

A To remove a deposit rule can be removed from chameleon by:

1. Select “Rate Plans” then “Manage Deposits”.
   
   
2. Select the garbage can (delete) button trash bin icon next to the deposit rule in question.
   This deposit rule no longer applies on chameleon.   desired deposit.
   
   
   
   
   

Deposit

Samples

Situation #1: The property has You have 6 tariffs. 1 One of those tariffs charges a deposit and , but the other 5 do not need require a deposit. Deposit Rule

Set-Up:

One deposit rule is required for the tariff that needs to be charged.

Create the deposit using the "

Tariff ID" selection

.

Situation #2: The property has You have 6 tariffs.  5 Five of those tariffs charge a deposit and ; the other 1 does not charge a deposit. Deposit Rule

Set-Up: This can be done in two ways:

1. Build a deposit rule for the 1 tariff that does require pre payment and set it at priority 1. Then build a deposit rule for the 5 tariffs that require charging and set it at priority 2.
2. Build 5 separate deposit rules for the 5 tariffs that require deposit rulesdeposits.

Situation #3: The property has tariffs (You have non-group )tariffs, the GROUP tariff, and 2 group booking IDs.  50% For the 3 tariffs, 50% of the stay needs to be charged for the 3 tariffs.  25% of the stay should be taken for all groups, except for 1 booking one specific Booking ID, which should be charged only 10% of the stay.Deposit Rule

Set-Up:

1. Build the deposit rule for the booking ID that charges 10% and set the priority to 1.
2. Then, build the GROUP tariff deposit rule for all groups to pre pay 25% and set this at priority 2.
3. Finally, build a deposit rule for all rate plans as priority 3, as since all other tariffs require a 50% deposit.

Situation #4: The property has You have 6 tariffs. 4 of them are charged at 50% and 2 of them should be are charged 25%.

Deposit Rule Set-Up:

1. Set a deposit rule for each of the two tariffs that require a 25% deposit and set them both at priority 1.
2. Set a deposit rule for all rate plans at 50% as priority 2.