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If you wish to add Refund permissions to existing custom Permission Groups, see the this section of the User Management documentation on how to View, Create & Edit Permission Groups:

https://b4checkin.atlassian.net/wiki/spaces/LIBRARY/pages/424509441/admin+site+-+users+permissions#View%2C-Create-%26-Edit-Permission-Groups

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A history of payments that are eligible for refunding are displayed in green.

If you enter a refund amount that exceeds the total of all previous payments, an error message lets you know that the amount you entered is not available for refunding.

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